Tev' Electronics Durban KZN
Contacted company through Gumtree. The salesman emailed and although I 'knew better' I paid R3750 for an xbox + 3 games + controllers.
The money paid included postage and shipping. I was horrified to receive a mail shortly afterwards from the 'shipping agents' requesting payment of over R2000 for shipping and insurance. Now we are jumping from a negotiated price to this new price. This was not part of the original agreement.
All communications to either discuss or resolve this matter have been unsuccessful. They want me to use their shipping agent. They refuse to consider a refund. They will not let me collect with my own courier. I will not throw more money into this pit.
Basically I have no recourse other to blacklist them. I am opening a police case and will also approach the courts as all this is in violation of the Consumer Protection Act. However I have not been protected.
They have a great website. Communicate with email and phone but once you pay the initial costs they come up with additional costs. Refer http://www.tevselectronics.Co.za
Ahmed Subairu +27 71 052 9841
Safwaan Abdoola +27 31 813 5115
Their 'delivery company'
Interlink Deliveries. Michael Finch
Until I get my purchase as paid or else I receive a full refund I will continue to blacklist this company as I have been defrauded.
|Address:||631 Old Main Road, North|
|Crime Date/Time:||30 Dec 2016, 14:12 PM|
|Reported Date:||12 Jan 2017, 09:01 AM|